The Finnish Sauna co.
Privacy Policy

1. Introduction

Welcome to The Finnish Sauna. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make an event booking, or interact with us through online ads or forms.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.
 

2. Information We Collect

a. Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a contact form or inquiry

• Book an event, rental, or sauna session

• Complete a waiver or consent form

• Enter a contest or promotion

• Submit your information through an online ad (e.g., Meta Instant Form)

This may include:

• Full name

• Email address

• Phone number

• Event date and details

• Payment or billing information (for bookings)

• Any notes or preferences you share

b. Automatically Collected Information

When you visit our site, Wix and analytics tools (such as Google Analytics) may automatically collect:

• IP address

• Browser and device information

• Pages viewed, time spent, and referring website

c. Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve functionality and analyze performance. You can manage cookies in your browser settings.
 

3. How We Use Your Information

We use your information to:

• Process and confirm bookings or event reservations

• Communicate with you about your booking or inquiry

• Send updates or important service information

• Improve our services and website

• Send marketing emails or promotional offers (with your consent)

• Respond to requests and provide customer support

4. Event Bookings & Waivers

When you book a sauna rental or event with us, we may collect additional details such as:

• Guest names

• Event location and preferences

• Emergency contact details

• Health or safety-related information (if required for your booking)

This information is used only for the purpose of managing your booking and ensuring a safe experience. We do not share this information except as necessary to operate the event or comply with legal requirements.
 

5. Advertising and Lead Forms (Meta/Facebook/Instagram)

If you submit your information through one of our social media advertisements — for example, a Meta Instant Form ad — we receive the details you provide (such as your name, phone number, or email) directly from Meta Platforms.

We use that information to contact you about your inquiry, booking, or promotion you expressed interest in. Your information is not sold or shared with third parties for marketing outside of our business.

Meta Platforms may independently collect and use your data according to their own privacy policy. You can view Meta’s policy here: https://www.facebook.com/privacy/policy
 

6. How We Share Your Information

We do not sell your information.
We may share it only with:

• Service providers who help us operate our website, booking system, or ads (e.g., Wix, payment processors, email providers, Meta)

• Legal authorities, if required by law

All third-party providers are required to handle your information securely and use it only for the purpose of providing their services.

7. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix stores your data securely on protected servers behind a firewall.

We also take reasonable measures to protect your personal information from loss, misuse, or unauthorized access. However, no internet transmission is completely secure.
 

8. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Request access to your personal information

• Correct inaccurate information

• Withdraw consent for marketing communications

• Request deletion of your information (where applicable)

You can make a request anytime by contacting us at [insert your email].
 

9. Retention of Information

We retain your information only for as long as needed to fulfill the purposes described in this policy, or as required by law.
 

10. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.
 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated “Effective Date.”

12. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:
📧 bookings@thefinnishsauna.ca
🌐 https://www.thefinnishsauna.ca