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Thanks for getting in touch with The Finnish Sauna Co!
FAQ's are below. If your inquiry isn’t covered here, we’ll get back to you within 2 business days.
Frequently Asked Booking Questions
Log into your account on our website or use the Wix Fit app. Head to “My Bookings” > “Manage Bookings” to make changes.
Community Sauna Sessions:
Full Refund: Cancel 24+ hours before your session.
Rescheduling: Allowed up to 6 hours before.
Late cancellations/no-shows: Non-refundable.
Private Sauna Sessions:
Full Refund: Cancel 72+ hours in advance.
Reschedule Only: 24–72 hours prior (no refund).
Late cancellations/no-shows: Non-refundable.
If a session is full, it won’t appear on the website. Instead, download the Wix Fit app and use this invitation link to join The Finnish Sauna. You’ll then see all sessions (including full ones) and can “Join Waitlist” from the booking screen. You’ll be notified automatically if a spot opens up.
We currently operate in Squamish and Whistler. Click below to explore location details and availability:
Squamish Sauna (Cheekye Ranch Sauna)
Whistler Sauna (Callaghan Ski Sauna)
Each location page includes helpful info about what to bring and what to expect.
Our mobile and tent rentals service Vancouver, Whistler and Squamish.
Visit our Booking Page to view available sessions and reserve your spot. You’ll need to create an account to book.
Log into your account when booking — your pass will automatically apply at checkout. Having trouble? Reply to this email and we’ll help you out.
Send us your request via email along with your dates and location — we’ll get you set up.
Visit our Mobile Sauna Rentals Page to submit a booking form. We’ll follow up with availability and pricing.